When someone you love dies, the world doesn't stop sending bills.
Closing Accounts is a free guide to closing the accounts of someone who has died — organized by when things need to happen, honest about what's hard, and written for the person sitting at the kitchen table with a stack of mail addressed to someone who is gone.
You are not behind. Most of this can wait. A few things need attention soon. The guide below tells you which is which. See what can wait →
When to do what
The right question isn't "what accounts do I need to close?" It's "what do I need to do right now, and what can wait?" This timeline answers that.
The accounts
Each account type has its own page: what documents you need, who to call, what to expect, and what emotional moments to be prepared for.
Bank accounts
Joint vs. sole, POD designations, what to bring to the bank
Credit cards
Who's responsible, how to cancel, what collectors can and can't do
Subscriptions & services
Streaming, telecom, insurance, memberships
Digital accounts
Email, social media, cloud storage, smart home
The human part
It's not just paperwork
What this process actually feels like, and why it's harder than anyone tells you
What can wait
Most things aren't urgent. This page tells you what actually is.
Protect yourself
Scams, predatory collectors, and identity theft of the deceased
Grief resources
Support when the paperwork isn't the hardest part